At Hindusthan Surgicals, we understand the critical importance of keeping medical equipment in optimal working condition to ensure uninterrupted patient care. Our Annual Maintenance Contract (AMC) offers comprehensive, hassle-free maintenance and service solutions for hospitals, clinics, nursing homes, and other healthcare facilities. With an AMC in place, you can ensure the longevity and reliability of your equipment while minimizing downtime and unexpected repair costs.

1. Comprehensive Equipment Coverage

Our AMC covers a wide range of medical equipment, ensuring that all essential devices in your facility receive regular maintenance and servicing. Some of the key equipment categories covered under the contract include:

• Patient Monitoring Systems: ECG monitors, blood pressure monitors, and pulse oximeters.
• Diagnostic Equipment: Ultrasound machines, X-ray machines, CT scanners, and MRI machines.
• Life-Saving Equipment: Ventilators, defibrillators, and oxygen concentrators.
• Surgical Instruments and Tools: Surgical lights, electrosurgical units, and sterilizers.
• Medical Furniture: Beds, stretchers, examination tables, and wheelchairs.
• Hospital Infrastructure Equipment: Autoclaves, suction machines, and air purifiers.

2. Scheduled Preventive Maintenance

With our AMC, we provide regular, scheduled preventive maintenance services to ensure that your equipment remains in optimal condition. Preventive maintenance helps identify potential issues before they become major problems, reducing the likelihood of breakdowns and extending the life of your equipment. Our preventive maintenance services include:

• Thorough Equipment Inspection: A comprehensive inspection of each piece of equipment to assess its condition, identify wear and tear, and check for any performance issues.
• Cleaning and Calibration: Professional cleaning and precise calibration to ensure that equipment operates at peak efficiency and accuracy.
• Adjustment and Fine-Tuning: Minor adjustments and fine-tuning of equipment to maintain precision and ensure smooth functionality.

3. Priority Repair Services

In the event of equipment malfunction, our AMC clients benefit from priority repair services, ensuring quick response times and minimal disruptions to your operations. Our repair services under AMC include:

• On-Site Repairs: Whenever possible, our technicians will perform repairs directly at your facility, minimizing downtime and allowing you to continue patient care with minimal interruptions.
• Spare Parts Replacement: Our AMC covers the supply of genuine spare parts required for repairs, ensuring that your equipment is restored to working condition without any hidden costs.
• Emergency Repairs: In critical situations, we offer 24/7 emergency repair services, ensuring that life-saving equipment is back online as quickly as possible.

4. Unlimited Service Calls

Our AMC clients enjoy the benefit of unlimited service calls throughout the contract period. Whether you require routine maintenance, troubleshooting, or repairs, we provide prompt and professional support without any additional charges. This ensures that your facility receives ongoing care without worrying about unexpected repair costs.

5. Reduced Downtime and Increased Equipment Lifespan

By adhering to a regular maintenance schedule and addressing repairs promptly, our AMC helps significantly reduce equipment downtime. This ensures that your healthcare facility can operate smoothly without interruptions, improving patient care and operational efficiency. Regular maintenance also helps extend the lifespan of your equipment, maximizing your return on investment.

6. Compliance with Regulatory Standards

Medical equipment needs to meet stringent regulatory standards to ensure patient safety and effective operation. Our AMC services include:

• Regular Calibration and Certification: We ensure that all your equipment remains properly calibrated and certified to meet medical and regulatory standards. This includes issuing compliance certificates after each maintenance session.
• Documentation and Reporting: We provide detailed reports for each service or repair, documenting the condition of the equipment and any work performed. These reports are essential for maintaining regulatory compliance and for internal audits.

7. Flexible Service Plans

We understand that every healthcare facility has unique needs, which is why we offer flexible AMC service plans tailored to meet the specific requirements of your facility. Our customizable plans allow you to choose from different levels of coverage, including:

• Basic AMC Plan: Covers preventive maintenance services, including cleaning, calibration, and minor adjustments, as well as basic repair services.
• Comprehensive AMC Plan: Offers full coverage, including preventive maintenance, repairs, and unlimited spare parts replacement.
• Custom AMC Plan: Tailored to your facility’s unique needs, this plan allows you to select specific services, frequency of maintenance, and additional coverage options such as extended warranties.

8. Cost-Effective Maintenance Solution

Signing up for an AMC with Hindusthan Surgicals offers a cost-effective solution to maintaining your medical equipment. Our AMC eliminates the need for costly, unplanned repairs and minimizes the risk of unexpected equipment failure. With transparent pricing and no hidden fees, you can effectively budget your maintenance expenses for the year.

• Discounted Rates on Spare Parts and Accessories: AMC clients receive exclusive discounts on spare parts, accessories, and additional services, helping you save on maintenance and repair costs.
• Reduced Administrative Burden: By consolidating all maintenance and repair needs into one contract, our AMC simplifies the management of your equipment maintenance, freeing up your staff to focus on core medical services.

9. Expert Technical Support

With our AMC, you gain access to a team of highly trained and certified technicians with years of experience in maintaining and repairing medical equipment. Our team provides:

• Technical Assistance: Our technicians are available to offer technical advice and troubleshooting support, helping you quickly resolve any issues that may arise with your equipment.
• Training and Guidance: We provide guidance and training to your in-house staff on best practices for equipment care and proper usage, further enhancing the longevity and performance of your devices.

10. Real-Time Monitoring and Remote Support (for Select Equipment)

For certain advanced medical equipment, we offer real-time monitoring and remote support services as part of our AMC. This enables our technicians to remotely monitor the performance of your equipment, identify potential issues before they escalate, and provide troubleshooting support without the need for an on-site visit.

• Remote Diagnostics: We utilize advanced diagnostics tools to remotely assess equipment performance and recommend corrective actions.
• Proactive Alerts: In the event of performance anomalies, we issue proactive alerts, allowing you to address minor issues before they lead to major malfunctions.

Why Choose Staar Surgicals for Your Annual Maintenance Contract?

• Reliable Maintenance Services: With our years of expertise in the medical equipment industry, we ensure your equipment remains fully functional and compliant with regulatory standards.
• Minimized Downtime: Our preventive maintenance and priority repair services keep your equipment running efficiently, reducing operational disruptions.
• Long-Term Cost Savings: By preventing breakdowns and extending the lifespan of your equipment, our AMC offers significant long-term savings.
• Flexible and Customizable Plans: Tailor the AMC to meet your specific equipment needs and budget, ensuring you get the coverage that works best for your facility.
• Dedicated Support: Our expert team is always available to provide prompt and professional support, ensuring your equipment continues to deliver reliable performance.